Job Description
Manager Restaurant Management Base Salary: $63,000 $66,000 annually, depending on experience Employment Type: Full Time Reports To: General Manager Department: Restaurant Operations About the Opportunity We are seeking an experienced, energetic, and guest-focused Hospitality Department Manager to join our restaurant leadership team. This position is ideal for a hands-on hospitality professional who enjoys leading teams, creating an exciting dining atmosphere, and delivering exceptional guest experiences in a fast-paced, high-volume restaurant environment. The Hospitality Department Manager oversees front-of-house operations, including dining room service, employee development, guest satisfaction, scheduling, and overall service execution. We are looking for a leader who understands how to balance operational excellence, team development, and financial performance while creating a fun and welcoming environment for guests and employees. Key Responsibilities Hospitality & Guest Experience Oversee daily front-of-house and dining room operations. Deliver exceptional guest service and maintain strong hospitality standards. Lead restaurant shifts while ensuring efficient service, cleanliness, and operational execution. Resolve guest concerns professionally and create positive guest experiences. Maintain a welcoming, energetic, and engaging restaurant atmosphere. Ensure consistent execution of company service standards. Support the restaurant's overall entertainment and audiovisual experience. Team Leadership & Development Recruit, interview, hire, train, and develop front-of-house team members. Directly supervise servers, runners, bussers, and other assigned hospitality employees. Build a positive, accountable, and team-oriented work environment. Provide ongoing coaching, performance feedback, and employee evaluations. Develop future shift leaders and management talent through training and succession planning. Coordinate employee development and staffing needs with other department managers. Maintain required employee training certifications and compliance standards. Conduct department meetings to communicate goals, operational updates, and performance expectations. Restaurant Operations Create and manage weekly employee schedules while maintaining labor budgets. Ensure proper staffing levels based on business volume and operational needs. Maintain high standards for restaurant cleanliness, safety, and organization. Support opening, closing, and shift management procedures. Monitor service execution and identify opportunities for operational improvement. Ensure compliance with company policies, food safety requirements, and applicable regulations. Collaborate with kitchen and bar leadership to deliver a seamless guest experience. Sales & Financial Performance Support restaurant sales goals and profitability initiatives. Monitor labor expenses and operational performance. Review guest satisfaction reports, restaurant audits, and financial performance indicators. Develop action plans to address performance opportunities. Implement employee incentives and sales-building initiatives. Support local restaurant marketing programs and promotional events. Encourage employee participation in company promotions and guest engagement initiatives. Qualifications & Experience Required Qualifications Minimum of 2 years of restaurant, hospitality, or retail management experience. Strong leadership, coaching, and employee-development skills. Experience managing teams in a fast-paced, customer-facing environment. Excellent communication, organization, and problem-solving abilities. Ability to manage multiple priorities while maintaining service standards. Understanding of labor management, scheduling, and restaurant operations. Strong commitment to guest satisfaction and operational excellence. High school diploma or equivalent. Ability to complete required company management training and certifications. Preferred Qualifications Previous experience as a Hospitality Manager, Service Manager, Front of House Manager, Restaurant Manager, or Assistant General Manager. Experience in a high-volume, full-service restaurant or sports bar environment. Experience managing restaurant operations with a full-service bar. Familiarity with restaurant financial reports, labor controls, and performance metrics. Proven success developing employees and improving guest satisfaction. Compensation Base Salary: $63,000 $66,000 annually Compensation will be determined based on relevant experience, qualifications, and leadership background. Additional benefits and eligibility will be discussed during the interview process. Schedule & Work Environment Full-time restaurant management position. Approximately 50 hours per week, based on business needs. Must be available to work evenings, weekends, holidays, and other shifts as required. Fast-paced restaurant environment requiring regular interaction with guests and employees. Frequent standing, walking, and movement throughout the restaurant. Ability to lift and move items weighing up to 50 pounds, with or without reasonable accommodation. Why Join Our Team? This is an excellent opportunity for a hospitality leader who enjoys developing employees, delivering memorable guest experiences, and contributing to the success of a high-energy restaurant operation. We are looking for someone who leads by example, takes ownership of their department, and knows how to create a positive experience for both guests and team members. If you are a motivated restaurant leader with a passion for hospitality, team development, and operational excellence, we encourage you to apply.
