Job Description
Pay Rate: $19.00 an hour
SUMMARY: Provide support to front-of-house operations. This position is responsible for a coordinating food orders, preparation, and deliveries to ensure they are prompt and correct. Responsible for a high level of guest service as described in your departments guest service standards. May be 18 years of age or older.
Essential Duties/will be trained to fill all roles
Knowledge and Certification
Preferred:
Required:
Required:
SUMMARY: Provide support to front-of-house operations. This position is responsible for a coordinating food orders, preparation, and deliveries to ensure they are prompt and correct. Responsible for a high level of guest service as described in your departments guest service standards. May be 18 years of age or older.
Essential Duties/will be trained to fill all roles
- Memorize table numbers, seat positions and interpret the kitchen display system
- Finalize the presentation of plates and monitor the quality and safety of food
- Ability to deliver food to the dining room floor to help the flow of food move more efficiently
- Ability and knowledge to assist Front of House with various tasks and responsibilities
- Assist servers in the coordination, completion and packaging of to go orders and online orders (OnDemand orders)
- Be knowledgeable and provide information regarding restaurant and other property amenities
- Operate point-of-sales system when necessary
- Maintain tidy work area and possess strong organizational skills within a high paced environment
Knowledge and Certification
Preferred:
- 1-year guest service experience preferably in a fast-paced fine-dining restaurant
Required:
- Accurate and detail-oriented
- Highly organized and ability to adapt quickly to changing priorities
- Excellent verbal and interpersonal communication skills
Required:
- Ability to work fast and efficiently
- Ability to follow established dress code policies and practice good personal hygiene
- Ability to interact with guests, coworkers and management in a professional and courteous manner
- Ability to speak in a clear, concise and pleasant voice
- Must be 18 years of age or older to serve alcohol
- Treasure Island guest service training
- Bloodborne Pathogens training
- Point-of-sales cash register training
- Treasure Island food handling procedures
- Any position-related training as determined by department manager
- Must be able to walk or stand and exert fast-paced mobility for periods of up to 8 hours
- Must have a good sense of balance, and be able to bend and kneel and stoop
- Must be able to reach and twist routinely
- Must be able to push, pull and grasp objects routinely
- Must have the ability to independently lift 25+ pounds routinely
- Must be able to perform repetitive hand and wrist motions
- Must have good eye hand coordination
- Work is performed in the restaurant but may include going onto the gaming floor, which has flashing lights, frequent loud noises and cigarette smoke
- Must be able to work in cramped, tight quarters
- Must be willing to work a flexible schedule including all shifts, weekends and holidays
- Occasionally overtime may be required
- Occasionally must deal with angry or hostile individuals
- High volume direct public contact
