Join the Eau Palm Beach Team! Are You Ready to Make an Impact?
We're looking for dynamic, passionate, and flexible team members to ensure our guests receive an unforgettable experience. At Eau Palm Beach, we don't just offer a job-we offer a place where you can grow, make meaningful connections, and take pride in the difference you make.
What We're Looking For:
• A commitment to excellence and a passion for service
• A positive attitude and a collaborative spirit
• Flexibility to work weekends and holidays
• A desire to be part of a team that genuinely cares about each other and our guests
Job Description:We are seeking a
Club Lounge Host to join our team. As a key member of the Eau Palm Beach team, you will play an essential role in delivering exceptional service to our guests, upholding the standards of our Forbes Five-Star resort. Responsibilities will include responding to special requests from guests with unique needs and follows up to ensure satisfaction; gathering, summarizing, and providing information to guests about the property and the surrounding area amenities, including special events and activities; answering, recording, and processing all guest calls, messages, requests, questions, or concerns. This candidate will ensure the smooth operation of the club lounge with extreme attention to detail and mastering the food & beverage aspect of service.
This position is a FLEX (AM / PM) position, and all candidates must be able to work weekends, holidays, and nights. We have a full-time position available.Essential Qualifications:
- High School Graduate
- Ability to pleasantly communicate with proper grammar in English.
- Ability to provide legible communication.
- Ability to compute basic mathematical calculations.
- Minimum one year experience in similar position in hospitality industry.
- Fluency in a second language, preferably Spanish.
- Knowledge of local area, attractions, services and supplies/vendors.
Essential Skills:
- Familiarity with mixology and beverage preparation techniques.
- Relevant certifications (e.g., alcohol service training or food handling) are a plus.
- Previous experience in bartending or beverage service is required.
- Ability to input and access data in computer.
- Ability to focus attention on guest needs, remaining calm and courteous.
- Ability to promote positive relations.
- Ability to prioritize, organize and follow up.
- Ability to focus attention on details.
- Ability to maintain confidentiality of all guest information and pertinent hotel information.
- Ability to ensure security of guest room access.
- Ability to work well under pressure of coordinating multiple requests at any given time.
- Ability to stand for an extended period of time or for an entire work shift.
- Ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds.
Apply today and be part of something extraordinary!
Start your journey with Eau Palm Beach and help us continue to create unforgettable experiences for our guests. Click the link to apply!