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assistant general manager

3 jobs found

Mar 14, 2026
Assistant General Manager
Fresh Baguette is a fast-growing, artisanal bakery known for its high-quality standards and modern atmosphere. The company was founded in Bethesda, MD in 2013, to bring fresh, made-from-scratch organic breads, pastries, sweets, and croissant items inspired by bakeries in France to the DMV area. We have expanded to eight retail locations, two production bakeries, and a thriving wholesale business. We serve coffee shops, restaurants, hotels, and grocery stores with fresh products every day, 365 days a year. Our mission is to offer our customers unique moments of indulgence that are delicious to every sense. We are passionate about quality and take great pride in everything we do. This value is evident in everything we do, from the smell of scratch-made artisanal croissants and organic bread baking fresh throughout the day to the beauty of hand-crafted pastries, delicious coffee, and savory creations delivered in a warm and inviting atmosphere. About The Role We are seeking an enthusiastic and dedicated Assistant General Manager or Shift Leader for our Fresh Baguette Rockville bakery cafe, 804 Hungerford Drive, Rockville, MD 20850 . When you become part of the team at Fresh Baguette, you become part of the personal connection that strengthens the relationship people have with our products. Every customer conversation we have or guidance we share is another opportunity for us to enrich their culinary journey. When a person enters our bakery, it's a beginning of a relationship. And this team helps make sure that the relationship thrives. When customers visit Fresh Baguette, you'll put your own passions to work to help bring their ideas of French products to life. You might help one customer choose something for lunch, show another how to pair baguettes with their meal, or even save the day with an amazing pastry. If you have a talent for hands-on problem-solving, you can have address customers' needs to connect them with Fresh Baguette experiences they love. Roles include Baking, Barista, Sandwich Making, and Customer Service. This is a full-time, hourly position designed for someone with a minimum of 1 year of experience in management or leadership roles. The ideal candidate will uphold Fresh Baguette's core values including Integrity, Respect, Reliability, Teamwork, Commitment, and Customer Orient ed . If you have a passion for coffee, bread, and delivering an exceptional customer experience, this is the perfect opportunity for you! What You'll Do Assist the General Manager in overseeing daily store operations while ensuring the highest standards of service quality. Delegate tasks effectively and support the team to ensure a smooth and efficient workload distribution. Train team members on critical components such as food safety and product knowledge. Lead by example, offering customers a warm, inviting, and top-tier experience in a clean and welcoming environment. Support recruitment processes, including hiring and scheduling, alongside the General Manager. Foster team growth by mentoring and developing staff members. Continuously seek opportunities to enhance customer satisfaction and operational efficiency. Champion the love for French baked goods by sharing your passion with both staff and customers. Demonstrate expertise in all tasks and activities within the store environment. Complete inventory management and track stock levels to ensure product availability. Promote Fresh Baguette's core values and standards with integrity and enthusiasm. Benefits Compensation: 24.00$ per hour to 25.00$ per hour including tips Base pay starts at 14.00$-16.00$ per hour with room for growth Paid Time Off Health and Dental Insurance after 90 days 40% Employee Discount Paid Training No late nights Wellness Reimbursement 401K and 401K Match Free Lunch Anniversary Gift Card Exciting growth potential Shifts Our shifts typically start as early as 4:40AM and end as late as 7PM, 7 days per week. Morning shifts: 6AM-1PM Afternoon shifts: 1PM-7PM Baking shifts: 4:40AM to 1PM 7-8 hour shift 5 Days a week including Saturday and Sunday Qualifications 1+ years of experience in an shift leader or assistant manager role. High School Diploma or GED Physical stamina and dexterity to work in demanding environments such as lifting 50lbs+, reaching, bending, standing for 8+ hours, etc. Strong commitment to Fresh Baguette's core values: Integrity, Respect, Reliable, Team player, Committed, and Customer Oriented. Proven ability to delegate tasks effectively while maintaining high standards of service and operational efficiency. A warm and inviting presence with excellent interpersonal and communication skills. Passion for coffee, bread, and French baked goods. Ability to thrive in a fast-paced environment. Desire for continuous learning and personal development. Experience in training and supporting team members on daily operational practices. Hands-on experience in handling customer complaints and resolving issues. Knowledge of local and national health and food safety codes, with the ability to enforce policies effectively. Commitment to Fresh Baguette's core values: Integrity, Respect, Reliable, Team Player, Committed, and Customer Oriented. Learn more about us at PI40df6c754b6b-0005
Fresh Baguette Germantown, Maryland Full time
Mar 13, 2026
Assistant General Manager
About Us Papa John's is more than just pizza - we pride ourselves on fostering a supportive and inclusive workplace where employees can thrive and grow their careers. We're looking for a full-time, driven Assistant General Manager to join our team. If you have a passion for leading teams, delivering excellent customer service, and making sure everything runs smoothly, we want to hear from you! As Assistant General Manager, you'll be responsible for overseeing the daily operations of the restaurant, maintaining high standards of food quality, customer satisfaction, and operational efficiency. You'll work closely with the General Manager and Area Supervisor to ensure goals are met while fostering a positive workplace culture. In the absence of the General Manager, you'll step up and take charge of the restaurant. Why Join Papa John's? - Bi-weekly pay with daily tip payouts for extra income. - Opportunities for advancement - we love promoting from within! - Employee discounts on pizza and more - both on and off the clock. - Access to hundreds of retail discounts through our employee perks program. Compensation: $14+ hourly Responsibilities: Collaborate with the General Manager and Area Supervisor to achieve business goals. Supervise all restaurant staff, ensuring customer satisfaction and operational excellence. Ensure adherence to food safety standards and uphold quality control across the restaurant. Lead and develop a high-performing team by providing guidance, coaching, and support. Maintain a clean, organized, and efficient work environment. Qualifications: Strong leadership abilities with a focus on team development and customer satisfaction. Exceptional organizational and time management skills. Completion of the Papa John's Manager Development Program through our training platform. Must have reliable transportation to get to and from the store, the bank, and required meetings. Previous experience in restaurant management or a similar leadership role is preferred. About Company Papa John's seeks people who have a business-minded spirit and share our philosophy for success. Hands-on training, a clean and safe work environment, quality business practices, advancement opportunities, and meaningful work combine to produce not only the best pizza but also the best team members! Better Opportunities. Better People! At Papa John's, we call ourselves team members instead of employees because we believe it is only through a strong team that we can produce the best experience for our customers. Whether at our corporate campus, distribution centers, our restaurants, or located internationally, Papa John's has a variety of positions for talented and passionate people. Papa John's is an equal-opportunity employer and provides excellent career opportunities for our entire team. Our company's philosophies of promotion from within and rewards based on performance are important elements of our company culture. Compensation details: 14-14 Hourly Wage PIbf0df6299c77-2797
Papa John's - University Blvd Coraopolis, Pennsylvania Full time
Mar 09, 2026
Assistant General Manager
JOB SUMMARY Ensure guest satisfaction and the efficient operation of the hotel by supervising operating departments in the absence of the General Manager and/or the Manager on Duty. Assist the General Manager by continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction, and development of employees. QUALIFICATION STANDARDS Education & Experience: At least 5 years progressive experience in a Rooms or F&B department Hotel; or a 4-year college degree and at least 2 to 3 years experience in a Rooms or F&B department at a Hotel; or a 2-year college degree and at least 3 to 4 years of experience in a Rooms or F&B department at a Hotel. Previous supervisory experience required. Must be proficient in Windows Operating Systems. Physical requirements: Long hours sometimes required. Typically a 50 hour workweek. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Ability to stand during entire shift. Mental requirements: Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful, high-pressure situations. Must maintain composure and objectivity under pressure. Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary. Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust, or modify to meet the constraints of the particular need. Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by coworkers and guests. Must be able to work with and understand financial information and data, and basic arithmetic functions. Must be able to convey information and ideas clearly. DUTIES & FUNCTIONS Essential: Approach all encounters with guests and employees in an attentive, friendly, courteous and service oriented manner. Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include compliance with Avion Hospitality's dress code and wearing a nametag when working (per brand standards) Comply and ensure adherence to Avion Hospitality standards and regulations to encourage safe and efficient hotel operations. Comply with certification requirements as applicable for position to include: Food Handlers, Alcohol Awareness, CPR & First Aid. Ensure the efficient operation of the hotel in the absence of the General Manager by supervising and supporting the Guest Services, Food & Beverage, Food Production, Engineering, Accounting, Sales and Housekeeping departments. Communicate and/or correct deficiencies in these departments in conjunction with the supervisor on duty. Use competencies from Avion & Brand training materials to develop self in all operational departments. Work with Department Heads to gain a good understanding of each position and how it affects the operation of the hotel. Assist the General Manager as needed in revenue generation programs. Participate in the sales effort by meeting on-site contacts for evening functions, greeting important clients and participating in sales calls with Sales Team members. Assist the General Manager in the development of managerial and hourly employees through the implementation of Corporate-approved training programs. Participate in (at a minimum) bi-weekly one-on-one's with the Department Heads to facilitate personnel development. Assist in creating an environment where employees make empowered decisions to ensure guest satisfaction. Follow up on all empowerment successes and opportunities with the appropriate Department Head. Assist the General Manager with the creation of financial reports as required by the Corporate Office. Meet all Corporate imposed deadlines as well as those imposed by the General Manager. Participate in required M.O.D. coverage as scheduled. Ensure that training in service standards is taking place in each department using the steps to effective training. Ensure recruiting, hiring and training for Guest Services based on occupancy Ensure weekly meetings with Front Desk to address oversell settings and react accordingly Oversee AR/AP, payroll, month end, etc. Assist in creating a positive team-oriented environment that focuses on the guest, through employee development and motivation. Ensure compliance with Preventative Maintenance and Deep Cleaning Programs through the daily and/or weekly inspection of rooms with the Housekeeping Manager and Property Engineer. Ensure that employees are at all times attentive, friendly, courteous and efficient in their interactions with guests, management and all other employees. Be familiar with S.O.P.'s in all Operations departments. Ensure that each department is in compliance or has developed an Action Plan for achieving compliance with S.O.P.'s. Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments. Support Operations departments during peak periods. Ensure that all employees receive fair and equitable treatment according to Avion Hospitality S.O.P.'s. Complete required corporate training modules, and become certified to train those as required. Generally a promotional opportunity will require relocation to another property. Marginal: Be in the public areas during peak times, greeting guests and offering assistance as needed. Maintain procedures for handling of the hotel safe specifically with regard to security and initiate a monthly safe audit. Ensure that all scheduled meetings take place on the property PIef9b30152ab1-1837
Avion Hospitality Employee Services LLC Lexington, Kentucky Full time

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