Concierge and Barista

Position Title: Concierge and Barista
Employment Type: Part-Time, Weekends Only 1st shift or 2nd shift Only

Company Overview:
PCP is a multifamily development company focused on land acquisition, development, and long-term holdings in high-growth lifestyle markets. As we continue to grow, we are seeking a skilled and experienced Concierge to join our team. The ideal candidate will be responsible for providing a wide range of guest services for our tenants.

Key Responsibilities

• Manage the front desk and cleanliness of the front lobby.
• Provide coffee and barista services including preparing coffee, specialty latte's and espresso for residents and guests.
• Monitor security cameras, walk property, and adhere to all security protocols.
• Maintain situational awareness to identify suspicious activity, safety hazards and security concerns.
• Enforce access control and visitor management.
• Assist in planning and attending Resident events.
• Provide excellent customer service and information to residents at their request, as well as assisting prospective residents, vendors, contractors and visitors as needed.
• Conduct business in a manner representative of the community. This role is a primary contact between the residents, prospective residents, and the company.
• Promote positive and proactive resident relations by working to make the living experience the highest quality.
• Respond to complaints, follow-up on work orders, and handle general customer service needs of the property and residents.
• Receive, log and distribute packages for residents.
• Other duties as assigned.

Qualifications

A high school education or equivalent is required. A college degree or equivalent is preferred.

Working knowledge of Word, Excel as well as Internet Explorer.

Excellent interpersonal, motivational, writing, management and leadership skills

Outgoing, friendly personality

Good organizational skills, follow-up and follow through

Marketing and budgeting experience

Ability to handle multiple tasks at one time

Exceptional communication, customer service and people

Self-motivated; can work independently Detail-oriented

Hotel, hospitality or other service experience a plus

Benefits:

• Competitive salary and performance-based bonuses.
• Comprehensive medical benefits package.
• Retirement savings plan with company match.