Cashier
The primary duties and responsibilities of a Lead cashier involve interacting with customers, providing a positive experience and ensuring that the other service staff is prepared to do the same.
Duties and Responsibilities:
Create and maintain a positive work environment for all cashiers and staff
Taking and Producing customers' food (Specialty Coffee, Alcoholic and NON-Alcoholic Beverages) and drink orders
Labeling and stocking all ingredients on easily accessible shelves
Delivering a memorable dining experience by resolving all customer issues promptly
Assisting with the tidying of tables, clearing leftovers and keeping the dining area neat and pleasant
Serve as the primary point of contact for customer in the service area
Operate POS and perform general checkout functions
Generate reliable and accurate reports from every POS system
Resolve cash tills when closing, ensuring the money matches the report and is stored safely
Sales reporting
Assist other employees with challenges
Maintain a clean working environment by adhering to all relevant sanitary regulations and standards
Qualifications
Previous POS and cash handling experience
TABC & Food handling certified (Must be willing to complete certifications within 2 weeks from hire date)
Standing or moving, for long periods of time
General knowledge of all safety & sanitation standards
Remaining calm in a hectic, fast-paced atmosphere
Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency
Displaying a positive and outwardly friendly attitude toward guests and co-workers